Privacy Policy

Introduction

Kanvara is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. We operate in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand and international data protection principles.

If you have any questions or concerns about this policy or our practices with regard to your personal information, please contact us at [email protected].

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Enroll in our financial education programs
• Submit inquiries through our contact form
• Join our Lifelong Financial Wellness Membership
• Communicate with us via email or phone
• Subscribe to our educational newsletters or updates

The personal information we may collect includes: name, email address, phone number, mailing address, date of birth, and any other information you choose to provide during program enrollment or communication with us.

Information Automatically Collected

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. This information is used to improve your experience and analyze website usage patterns.

How We Use Your Information

We use the personal information we collect or receive for the following purposes:

• To facilitate program enrollment and provide educational services
• To respond to your inquiries and provide customer support
• To send you educational materials, updates, and program information
• To process payments and maintain financial records
• To communicate with you about scheduling, program changes, or important updates
• To improve our website, programs, and services based on feedback
• To comply with legal obligations and protect our legal rights

Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: You have given us explicit permission to process your information for specific purposes
• Contract Performance: Processing is necessary to fulfill our contractual obligations to provide educational services
• Legitimate Interest: We have a legitimate business interest in improving our services and communicating with participants
• Legal Compliance: Processing is necessary to comply with Thai laws and regulations

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted service providers who assist in operating our website, conducting our business, or servicing you (such as payment processors or email service providers), provided they agree to keep this information confidential
• Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor organization

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable laws.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Program enrollment information: Retained for the duration of your participation plus seven years for financial record-keeping requirements
• Email communications: Retained until you request deletion or unsubscribe from our mailing list
• Website analytics data: Retained for two years
• Payment information: Retained for ten years in accordance with Thai accounting standards

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Secure servers and restricted access to personal information
• Regular security assessments and updates
• Staff training on data protection and confidentiality
• Secure disposal procedures for outdated information

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information about our use of cookies, please see our Cookie Policy.

Your Privacy Rights

Under Thai data protection law, you have the following rights regarding your personal information:

• Right to Access: You can request copies of your personal information
• Right to Rectification: You can request correction of inaccurate or incomplete information
• Right to Erasure: You can request deletion of your personal information under certain circumstances
• Right to Restrict Processing: You can request that we limit the processing of your information
• Right to Data Portability: You can request transfer of your information to another organization or to you
• Right to Object: You can object to our processing of your information under certain circumstances
• Right to Withdraw Consent: You can withdraw your consent at any time where we relied on consent to process your information

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within thirty days.

Children's Privacy

Our services are designed for adults aged forty and above. We do not knowingly collect personal information from individuals under the age of eighteen. If you believe we have collected information from someone under eighteen, please contact us immediately so we can delete it.

International Data Transfers

Your information is primarily processed and stored in Thailand. If we transfer your information outside of Thailand, we will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact us at: